Imprint
Corporate identification of the operator of the ViagoShop online store, in compliance with the ECommerce Directive and Slovenian ZEPT Act.
2026-06-02
Company Information
The ViagoShop online store is operated by:
- Company name: Viagostar d.o.o.
- Registered office: Gerbičeva ulica 110, 1000 Ljubljana, Slovenija
- Company registration number: 8742472000
- VAT identification number: SI25657755
- Court register entry: Okrožno sodišče v Ljubljani
- Share capital: €7,500.00
Contact Details
- Email: info@viagoshop.com
- Phone: +386 30 741 481
- Website: https://viagoshop.com
- Postal correspondence: Gerbičeva ulica 110, 1000 Ljubljana, Slovenija
We typically respond to email within one business day, and no later than eight business days. Phone support is available on weekdays from 09:00 to 16:00 CET.
Bank Details
- Bank: Delavska hranilnica d.d.
- IBAN: SI56 6100 0002 4761 246
- SWIFT/BIC: HDELSI22
For prepayment by bank transfer, use the IBAN above and reference the order number.
Legal Framework
The online store operates in compliance with the following Slovenian and EU legal acts:
- Companies Act (ZGD-1) — corporate framework,
- Electronic Commerce Market Act (ZEPT) — duty to publish service provider data (Article 12),
- Consumer Protection Act (ZVPot) — distance selling rights,
- General Data Protection Regulation (GDPR, EU 2016/679) — processing of personal data,
- VAT Act (ZDDV-1) — invoicing and VAT,
- Directive 2011/83/EU on consumer rights.
Competent Supervisory Authorities
- Market Inspectorate of the Republic of Slovenia (TIRS): Dunajska cesta 160, 1000 Ljubljana — consumer protection enforcement.
- Financial Administration of Slovenia (FURS): Šmartinska cesta 55, 1000 Ljubljana — tax supervision.
- Information Commissioner of Slovenia (IP RS): Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si — data protection.
Intellectual Property
All content on this website (text, product photography, logo, page design) is protected by copyright and is the property of Viagostar d.o.o. or our suppliers. Copying, distribution, or any commercial use without written permission is prohibited.
Product brand names and trademarks belong to their respective owners and are used solely for the purpose of presenting products in the online store.
Liability for Content
The operator makes every effort to keep all information on the website accurate, but assumes no liability for technical errors or typographical mistakes in product descriptions, images, or prices. Product images are illustrative — the actual product state is described in the product description.
Out-of-Court Dispute Resolution
In accordance with Article 32 of the Slovenian Out-of-Court Consumer Dispute Resolution Act (ZIsRPS), we hereby state that the operator does not recognise any specific provider of alternative dispute resolution as competent for handling consumer disputes that could be initiated under ZIsRPS.
The EU Online Dispute Resolution (ODR) platform ceased operating on 20 July 2025. See the Disputes page for more on dispute resolution.
Validity of the Information
The information in this Imprint is aligned with official public registers. If any data changes, we will update this page within 15 days of the change.
